You need to install the latest desktop version of iTunes ( 64-bit version | 32-bit version ) to resolve this. You’re running an outdated version of iTunes or the version of iTunes from the Windows Store (which is not compatible with MediaMonkey).If you see this error message it generally means that either: Mac Studio (2022), Mac Pro (2019 and later), MacBook Air (2018 and later), MacBook Pro (2017 and later), Mac mini (2018 and later), iMac (2017 and later), MacBook (2017), and iMac Pro (2017)Īpple TV 4K, Apple TV 4K (2nd generation), and Apple TV HDUpgrades to the iOS firmware on iPhone, iPod touch, and/or iPad can break MediaMonkey’s ability to communicate with these devices correctly, triggering an error that the ‘…firmware is not compatible with this version of MediaMonkey’ OR ‘Please install the desktop version of iTunes.’ IPhone 6s and later, iPad Pro (all models), iPad Air 2 and later, iPad 5th generation and later, iPad mini 4 and later, and iPod touch (7th generation) IPhone 6s (all models), iPhone 7 (all models), iPhone SE (1st generation), iPad Pro (all models), iPad Air 2 and later, iPad 5th generation and later, iPad mini 4 and later, and iPod touch (7th generation) Windows 10 and later via the Microsoft StoreĪpple TV 4K, Apple TV 4K (2nd generation and later), and Apple TV HD IPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad mini 2, iPad mini 3, and iPod touch (6th generation) This update has no published CVE entries.Īpple Watch Series 3, Series 4, Series 5, Series 6, Series 7, and SEĪirPods (2nd generation and later), AirPods Pro (all models), AirPods Max IPhone 8 and later, iPad Pro (all models), iPad Air 3rd generation and later, iPad 5th generation and later, and iPad mini 5th generation and later IPhone 6s (all models), iPhone 7 (all models), iPhone SE (1st generation), iPad Air 2, iPad mini (4th generation), and iPod touch (7th generation)
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